Quick answers about fit, lenses, care, and shipping.
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Frame Details & Care
Product & Care
What material is the chain made of?
Our adjustable glasses chain is crafted from premium stainless steel with a hypoallergenic coating, making it lightweight, durable, and comfortable for all-day wear.
How do I adjust the length?
The chain features sliding silicone end loops on both sides, allowing you to easily adjust the fit to your preferred length and secure it to most eyeglass frames.
How should I clean and care for it?
Wipe gently with a soft, dry cloth after each use. Avoid contact with perfume, sweat, and chemical cleaners to preserve the finish and extend the life of the chain.
Shopping & Orders
What shipping options are available?
We offer AusPost Standard Shipping (4–8 business days) and Express Shipping (2–3 business days). Shipping costs and estimated delivery times are displayed at checkout.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and returned in their original packaging. Please contact our support team to initiate a return.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status anytime from your account page.